Terms and Conditions

This document is an electronic record in terms of the Information Technology Act 2000 and rules thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://dharmikanushthan.com ('Website') including the related mobile site and mobile application (hereinafter referred to as 'Platform').

Platform Ownership

The Platform is owned by DHARMIKANUSHTHAN, a subsidiary of Shreevrunda Tech-Integrity Pvt. Ltd., with its registered office at 4 Dhanvantari Marg, Freeganj, Ujjain, Madhya Pradesh, India (hereinafter referred to as ‘Platform Owner’, 'we', 'us', 'our'). Your use of the Platform and services is governed by the following terms and conditions (“Terms of Use”) and applicable policies.

Acceptance of Terms

By using or accessing the Platform, you agree to all the terms and conditions outlined under these Terms of Use. Please ensure you read these carefully before proceeding.

Responsibilities of Users

You agree to provide true, accurate, and complete information when accessing and using the Services. You acknowledge that the use of the Platform and Services is solely at your own risk, and you are responsible for all acts done through your registered account.

Intellectual Property Rights

The contents of the Platform are proprietary to us, including the design, layout, look, and graphics. Unauthorized use of the Platform may lead to legal action as per applicable laws.

Governing Law

These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ujjain, Madhya Pradesh.

Privacy Policy

This Privacy Policy outlines how DHARMIKANUSHTHAN collects, uses, and shares your information when you use the Platform.

Collection of Information

We collect personal data when you register or use our services, including name, contact details, and other identification information such as Aadhar or Pan details. Sensitive data, including payment information, may also be collected.

Usage of Information

Your data is used to provide the services requested, including enhancing customer experience, processing orders, and marketing communications. We ensure your data is protected, but we are not liable for unauthorized access to your information due to transmission vulnerabilities.

Data Retention and Deletion

You may request to delete your account at any time, but we retain data as required by law or for legitimate purposes such as fraud prevention.

Security

We implement reasonable security measures to protect your data, but transmission over the Internet is not completely secure.

Refund and Cancellation Policy

Cancellation requests will be considered within 7 days of placing an order, except for perishable items like flowers or food. Refunds are processed within 7 days of approval.

Shipping Policy

Orders are shipped within 7 days, and the Platform Owner is not responsible for delays caused by the courier service.

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